Kontakt: Ferienanlage Zum Wildbach GmbH • Barenberg 15f • 38879 Schierke • Tel. (03 94 55) 58 99 70

AGB

Terms and Conditions:
1. The rental agreement (booking confirmation) between the service user (guest) and the resort is legally agreed as soon as the room / apartments or the function room of the resort has been promised in writing, or if a commitment due to lack of time was no longer possible, provided by the resort has been. The conclusion of the lease obligates the contracting parties to fulfill the contract.

2. Accommodation prices and other performance prices are based on the price list valid at the time the service is provided or on individual written agreements. All prices are in Euro and include VAT. Changes in value added tax, regardless of the time of the conclusion of the contract, are in favor or at the expense of the service user. If the guest’s stay is subject to a tourist tax, this fee must be paid separately by the guest in accordance with local regulations. If the period between the conclusion of the contract and the provision of the service exceeds 6 months, the holiday resort is entitled to make reasonable changes without prior notice, but not exceeding 10%.

3. Any invoice or down payment of the holiday resort, unless otherwise expressly agreed in writing, is due for immediate payment, without any deduction and in cash or by EC or bank transfer. Default of payment with only one bill entitles the holiday resort to cease all further or future services for customers. The holiday resort is further entitled, at any time during the stay of the customer in the holiday resort accrued claims by issuing an interim invoice due and demand immediate payment.

4. Reserved rooms / apartments are available to the guest on the day of arrival from 2:00 pm and on the day of departure until 10:00 am. Unless an arrival time has been agreed, the resort reserves the right to assign ordered units after 6 pm. The service user does not acquire the right to provision of certain rooms / apartments.

5. The customer can only make changes or cancellations (cancellation) of reserved rooms / apartments and arrangements in writing. The resort can, unless otherwise agreed individual agreement, eg. B. in mediation of the lease (booking confirmation) by third, was taken, his
Claim in concrete amount as well as below under credit
save expensed expenses.
in case of cancellation up to the 10th day before the agreed day of arrival: free cancellation
in case of cancellation up to the 4th day before the agreed day of arrival: 50% of the service price (Logis & Arrangement)
in case of cancellation from the 3rd day before the agreed day of arrival: 80% of the service price (Logis & Arrangement)

6. Furthermore, the holiday resort is entitled to withdraw from the contract for an important reason,

a) render force majeure or other changes to the contract for which the holiday resort is not responsible impossible

(b) the holiday property has reason to believe that the use of the service may jeopardize the smooth operation, safety or reputation of the resort in public. The holiday resort must notify the customer of the exercise of the right of withdrawal without delay. In the aforementioned cases of withdrawal, no claim of the customer for damages. Place is the seat of the resort. Schierke is expressly agreed as the place of jurisdiction.

7. The invalidity of individual provisions of the rental agreement (booking confirmation) or these general terms and conditions does not result in the ineffectiveness of the entire contract. The invalid provision is replaced by the statutory provision that comes as close as possible to it. Incidentally, the statutory provisions of German law apply.

Consumer Arbitration
The European Commission provides an online dispute resolution (OS) platform: https://ec.europa.eu/consumers/odr.
Our e-mail address can be found above in the imprint.

The Ferienanlage Zum Wildbach, represented by Ms Daniela Michael is neither willing nor obliged to participate in dispute settlement proceedings before a consumer arbitration board.