Privacy policy

This privacy state­ment was last updated on 3. May 2024 and applies to citizens and legal perma­nent residents of the European Economic Area and Switzerland.

In this privacy state­ment, we explain what we do with the data we obtain about you via https://www.zum-wildbach.de/en. We recom­mend you carefully read this state­ment. In our process­ing we comply with the require­ments of privacy legis­la­tion. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collec­tion of personal data to only the personal data required for legit­i­mate purposes;
• we first request your explicit consent to process your personal data in cases requir­ing your consent;
• we take appro­pri­ate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal infor­ma­tion for a number of purposes connected with our business opera­tions which may include the follow­ing: (click to expand)

1.1 Contact — Through phone, mail, email and/or webforms

For this purpose we use the follow­ing data:

• A first and last name
• A home or other physi­cal address, includ­ing street name and name of a city or town
• An email address
• A telephone number
• IP Address

The basis on which we may process these data is:

It is neces­sary for the execu­tion of a contract or prelim­i­nary proce­dures related to a contract to which the data subject is a party. 

Reten­tion period

We retain this data until the service is terminated.

1.2 Payments

For this purpose we use the follow­ing data:

• A first and last name
• A home or other physi­cal address, includ­ing street name and name of a city or town
• An email address
• A telephone number
• IP Address
• Date of birth
• Sex
• State identi­fi­ca­tion card number

The basis on which we may process these data is:

It is neces­sary for the execu­tion of a contract or prelim­i­nary proce­dures related to a contract to which the data subject is a party. 

Reten­tion period

We retain this data until the service is terminated.

1.3 To be able to offer personalized products and services

For this purpose we use the follow­ing data:

• An email address
• IP Address

The basis on which we may process these data is:

Upon the provi­sion of consent.

Reten­tion period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share or disclose this data to proces­sors for the follow­ing purposes:

Proces­sors

Name: easyBooking
Country: zadego GmbH, Abteilung easybooking
Purpose: Accom­mo­da­tion rental & reservation
Name: rentware
Country: Better­ware Software UG, Deutschland
Purpose: Rental of bicycles, skis, etc.
Name: Samay Labs, Inc (WebWhizz)
Country: 
Purpose: Chatbot-KI

3. Cookies

Our website uses cookies. For more infor­ma­tion about cookies, please refer to our Cookie Policy. 

4. Disclosure practices

We disclose personal infor­ma­tion if we are required by law or by a court order, in response to a law enforce­ment agency, to the extent permit­ted under other provi­sions of law, to provide infor­ma­tion, or for an inves­ti­ga­tion on a matter related to public safety.

If our website or organ­i­sa­tion is taken over, sold, or involved in a merger or acqui­si­tion, your details may be disclosed to our advis­ers and any prospec­tive purchasers and will be passed on to the new owners.

5. Security

We are commit­ted to the security of personal data. We take appro­pri­ate security measures to limit abuse of and unautho­rized access to personal data. This ensures that only the neces­sary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy state­ment does not apply to third-party websites connected by links on our website. We cannot guaran­tee that these third parties handle your personal data in a reliable or secure manner. We recom­mend you read the privacy state­ments of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amend­ments to this privacy state­ment. It is recom­mended that you consult this privacy state­ment regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the infor­ma­tion below. You have the follow­ing rights:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to recti­fi­ca­tion: you have the right to supple­ment, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to trans­fer your data: you have the right to request all your personal data from the controller and trans­fer it in its entirety to another controller.
• Right to object: you may object to the process­ing of your data. We comply with this, unless there are justi­fied grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satis­fied with the way in which we handle (a complaint about) the process­ing of your personal data, you have the right to submit a complaint to the Data Protec­tion Authority.

10. Contact details

Ferien­an­lage Zum Wildbach GmbH
Baren­berg 15f
38879 Schierke
Germany
Website: https://www.zum-wildbach.de/en
Email: info@zum-wildbach.de
Phone number: (03 94 55) 58 99 70

Annex

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress by Compli­anz to collect records about consents. For this function­al­ity, your IP address is anonymized and stored in our database. For more infor­ma­tion, please see the Compli­anz Privacy Policy.

Job processing by provider

The data on this website is hosted by 1&1. For more infor­ma­tion on data privacy at 1&1, please visit: https://www.ionos.de/terms-gtc/terms-privacy/

Shortpixel

The images,javascripts and CSS files of this website are partially loaded via the servers of Short­pixel. The service reduces the file size of the images and thus improves the loading time of this website. For more infor­ma­tion about Short­pixel, please visit https://shortpixel.com and see Shortpixel’s privacy policy https://shortpixel.com/privacy.

Interactive map

This website uses an inter­ac­tive map from Dr. DSGVO. The card is operated locally. This solution is privacy friendly. No personal data will be disclosed to third parties during the retrieval and opera­tion of the card. Further­more, we do not collect any personal data for the retrieval and opera­tion of the map other than what is techni­cally neces­sary. The map does not use cookies.

Burst Statistics

This website uses Burst Statis­tics, a privacy-friendly statis­tics tool, to analyze visitor behav­ior. For this function, we (this website) collect anonymized data that is stored locally without sharing it with other parties. For more infor­ma­tion, please read Burst’s Privacy State­ment .

Rentware

We use Rentware as our rental booking software to provide customers with the best possi­ble experi­ence. Your data is protected with the industry’s highest standards for security. By using the software you agree to our terms and condi­tions.

Komoot

We integrate the bicycle maps and tours of the provider “komoot”. Service provider: komoot GmbH Friedrich-Wilhelm-Boelcke-Straße 2 14473 Potsdam, Germany Privacy policy: https://www.komoot.de/privacy

WebWhiz

WebWhiz does not classify or store personal infor­ma­tion such as names, email addresses or phone numbers. However, the chat logs gener­ated during the inter­ac­tion with the chatbot can be stored to improve the perfor­mance of the chatbot and optimize the service. We use the collected infor­ma­tion to improve the perfor­mance of our chatbot and optimize our service. We do not share user infor­ma­tion with third parties or use it for market­ing purposes. The infor­ma­tion collected is used only for train­ing our chatbot and provid­ing our service to users.